GDPR Privacy Policy
At Born Designers Ltd, we are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, and disclose personal information that we obtain from you when you interact with our interior design practice.
Information We Collect
We collect and process various types of personal information in order to provide our interior design services effectively. This information may include:
1. Contact details (such as name, email address, phone number, and postal address)
2. Personal preferences and requirements related to interior design projects
3. Financial information for billing and payment purposes
4. Communication history, including correspondence and interactions with our team
How We Use Your Information
We use the information we collect for the following purposes:
1. To communicate with you regarding your interior design projects and related inquiries.
2. To provide you with personalised interior design services tailored to your preferences and requirements.
3. To process payments and invoices for our services.
4. To improve our services and website functionality based on customer feedback and usage patterns.
5. To comply with legal and regulatory requirements.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to safeguard it against unauthorised access, disclosure, alteration, or destruction.
Data Sharing and Disclosure
We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors or IT support providers. However, we will only share your information to the extent necessary for them to perform their functions, and we require them to adhere to strict confidentiality and data protection standards.
Data Retention and Disposal
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law. Once the information is no longer necessary for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our data retention policies.
We employ secure measures to dispose of personal information, including shredding physical documents and permanently deleting electronic records using industry-standard methods to prevent unauthorised access or disclosure.
Your Rights
Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal information, including the right to access, rectify, or erase your data, as well as the right to restrict or object to its processing. You also have the right to lodge a complaint with a supervisory authority if you believe that your data protection rights have been violated.
Contact Us
If you have any questions or concerns about our use of your personal information or would like to exercise your data protection rights, please contact us at studio@borndesigners.co.uk
Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this statement periodically.
This statement should provide a clear overview of how Born Designers Ltd handles customer information in compliance with GDPR regulations.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk